We offer free shipping on all urban orders and have one fixed price for rural shipping within New Zealand of $7.00

Here at Fire Shop we endeavour to get your products to you safely and in the fastest way possible so you can start enjoying your purchase!

  • All orders will be couriered via one of our nominated courier companies.
  • All items will be processed and shipped to you within 24 hours from Mt Maunganui, expected delivery date is 1-3 business days following purchase.

We accept responsibility for any parcels in transit throughout New Zealand before being delivered to your home/business address if we are notified within seven days. We cannot accept responsibility for your parcel once delivery has been made.

Track and Trace

We will email you confirmation of shipping including the courier tracking number. All items can be tracked at any stage after you have received this confirmation email.  This email will contain your track and trace number which can be tracked via the supplied website link.

Signature Required

All products have a signature required courier option.  It means the item will have to be signed for upon delivery. When you reach our check out, please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am-5pm. If you are not there at the time, they will leave you a Card to Call where you can organise another address or pickup.